We want to make your stay both pleasant and comfortable. If you need any additional information, please feel free to inquire at the office.

Our resort is a non-smoking resort and smoking is not permitted inside any building or within 25 feet of any building. Smoking is not permitted at any RV site as it can cause an nuisance to surrounding guests. Smoking is not permitted in any outdoor common use area such as outside of the bathhouse, pool and hottub areas, bowery, pickleball courts, dog playground and park. Suspicious activity and illegal activity will not be tolerated.

Please help us make your stay here more enjoyable through your cooperation with the following policies and rules:

Check-In

Check-in is after 1p.m. on the day of arrival. If you are staying during winter months it is required that you have a heated culinary water hose and an insulated water hydrant cover to keep your water from freezing. We have these for sale in the office if needed. Packages can be sent to our office. Personal mail should not be forwarded to our office. Please obtain a PO Box through USPS for personal mail. We do not monitor the coming and going of packages and it is completely at the risk of the guest.

All RV's must be 15 years or newer. Valley View RV Resort reserves the right to allow RV's older than 15 years with pictures showing their good condition. All RV's must be in good condition and in working order and are subject an approval decision being made upon arrival regardless of a prior decision based on photos. If your RV does not meet the selection criteria upon arrival or at anytime during your stay, or if you provide inaccurate or incomplete information, your reservation may be rejected and your reservation may not be refunded. RV owners must have an appropriate vehicle capable of moving their RV upon request. Tent camping is not allowed.

Check-Out

Check-out before 11:00 a.m. on the day of departure. Please make arrangements prior to 10 a.m. if staying extending your stay is desired. Any items at your site or at the clubhouse or on the property that are broken or damaged by any of your family or guests during your stay will be billed to your card on file to recoup any loss or damage or to make any repairs.

Payment and Cancellation Policy for 30-day Reservations

30-day Reservations must be booked over the phone. A non-refundable deposit of $150 will be charged for 30-day reservations. 3 days prior to the start of the reservation, 100% of the remaining balance will be automatically charged to the card on file. Once the 30-day reservation begins, no refunds will be given for early departure or late arrival. A pet fee $25 (up to 3 pets are included in this fee) will be charged.

Payment and Cancellation Policy for less than 30-day Reservations

At the time of booking, an authorization will be put on the card on file. 3 days prior to the start of the reservation, 100% of the reservation balance will automatically be charged. No refunds will be given for late arrivals or early departures. No refunds will be given for reservations cancelled less than 3 days prior to the stay. A 50% refund will be given for reservations cancelled less than 7 days (but more than 3 days) prior to the stay. Guests may choose to receive a full refund in the form of resort credit to be used on a future stay if they cancel in this timeframe. No shows will be charged full reservation amount.

Quiet Hours

Quiet hours are from 10 p.m. to 7:30 a.m.

Tables

Limit of one (1) picnic table per campsite.

RV Guests

Valley View reserves the right to limit long term stays. Maximum reservation is 30 days per city code. Valley View reserves the right to allow multiple 30 day reservations for long term stays. 30-day reservations will be charged for electric use. Meter readings will be taken at the end of every 30-day reservation and will be charged to the card on file. Large area outdoor rugs are prohibited on campsites. A small mat (24" x 24" maximum) is allowed at the base of your stairs. Winter skirting around your RV must be authorized by the office. No porches or outdoor construction allowed. Outdoor storage is prohibited. Guests must keep site clean and organized and picked up.

Vehicles (Two vehicles allowed per site. Certain sites allow for only 1 vehicle. Vehicles can only be parked at a site if they do not obstruct the roadway. Resort Staff reserves the right to limit additional vehicles per site). A 3rd vehicle is allowed if there are stalls available. The charge for a 3rd vehicle is $50 per month for 30-day reservations. All other reservations will be charged $5/per day.

Vehicles must not block the road or adjacent site(s). The speed limit is between 5-10 MPH. Failure to comply with this speed limit or roadway markings may result in a forfiture of a reservation or future reservations.

Children

Parents are responsible at all times for their children’s safety and behavior. Please supervise children at all amenities and do not allow children to play in the roadway.

Laundry

The laundry room is open from 8 a.m. to 10 p.m. Please do not hang clothes on lines or trees at the campsite. No pet washing in bathrooms.

Animals/Pets

Animals must be kept on a physical leash at all times and may not be left unattended at the campsite. Animals must be non-aggressive. Animals cannot be a nuisance to your neighbors. Animals are not allowed inside the clubshouse or laundry and bathroom buildings unless they are registered disability service animals. Animals may not be tethered to utility fixtures, picnic tables, trees or fences. Animal waste must be immediately picked up by the pet owner no matter where on property it does its business. Please control excessive dog barking. Dogs may be off leash when within the Dog Playground provided their owners remain in control. Pet pens / pet fencing are not allowed on sites. Please use our dog playground. Grass at sites that are ruined by pet urine to be repaired by guest. Management reserves the right to not allow your animal on the Resort property or to compel you to remove your animal from the Resort.

Restrooms and Showers

Please clean up after yourself and leave bathrooms clean. Animals and the washing of dishes are prohibited in the restrooms.

Fires

No open wood fires allowed. Propane fire pits are allowed and also available for rent in the office. Personal charcoal and propane grills are permitted. Do not put hot coals in garbage containers. Fireworks are prohibited on the Resort premises.

Garbage

Help us stay clean by depositing all garbage in the dumpsters and garbage cans located throughout the Resort.

After-Hours Assistance/Security

Please call (385)316-6746 for after hours and security issues. After hours guests shall not set up during quiet hours.

Retention Ponds

Retention ponds on property at the Resort are restricted access areas. Access or entry by Guests and/or pets is strictly prohibited.

Background Checks

Long-term stays (30-day reservations) will be subject to a criminal background check at the expense of the guest. Signing this acknowledgment indicates that you have had been made aware that selection criteria for a 30-day reservation may include factors such as criminal history. If you do not meet the selection criteria, or if you provide inaccurate or incomplete information, your reservation may be rejected and your reservation may not be refunded.

Acknowledgement of Policies

We reserve the right to change, amend or otherwise modify the policies at any time. The most updated version will be available on the Resort's website. We will provide the policies to be signed at time of booking. Guest's use of the reservation/site/amenities is an acknowledgement and acceptance of the terms, regardless of whether signed policies for that reservation have been returned to the Resort.